Digital Transformation Services

With high-level expertise in information and communication technologies, the ICT Unit delivers advice and studies, software products, development expertise, front-end services, application hosting and enterprise infrastructure services in support to ECDCs’ core missions and administration. The Unit advises and supports the Centre on the overall governance of IT-Assets and definition of IT-strategies, frameworks, policies, methodologies and best practices.

The Unit’s work is carried out in four sections:

  • ICT-Quality: Being responsible for ICT quality management including drafting of IT quality plan, IT quality policies  and  methodologies,  overall coordination, planning and monitoring of the Unit resources, overview of IT-Assets, coordination of IT-Security, and support to ICT-Internal communication within ECDC.
  • Business Solutions: Being responsible for delivering strategic and secretarial support to the Information System Strategic Committee and to IT-Portfolio Steering Committees, managing business requirements, conducting studies and projects and maintaining IT-products for all units.
  • Development: Providing solution architecture design, development and maintenance of ECDC core business products as well as products supporting ECDC administration, database modelling, business intelligence architecture, and user interface development.
  • Infrastructure: Providing front-end services, application hosting and enterprise infrastructure services, the section aims to build maintainable, compatible and sustainable services, which are scalable according to operational need. The section networks on infrastructure issues with other EU bodies and partners across Europe.