With high-level expertise in information and communication technologies, the Information and Communication Technologies Unit delivers studies, tools, application development and infrastructures to ECDC’s operational and administrative stakeholders. The Unit advises and supports the Centre on ICT best practices, methodologies and governance in order to deliver effective and sound managed services and products.
The work to achieve these aims is carried out by three sections:
Application Development and Support: Providing project management expertise, business analysis and development of products to ECDC business owners, the section is also carrying out the secretariat of the Information System Steering Committee (ISSC).
Epidemiological Applications: The main task of the section is to deliver ICT services to the epidemiological surveillance activities of the Centre SRS Unit by defining, developing and maintaining the relevant ICT tools and platforms.
Infrastructure: Providing Infrastructure services and Helpdesk support to end-users, the section aims to build maintainable, scalable, compatible and sustainable services, notably in times of Health-threat. The section networks on ICT issues with other EU agencies, European Institutions and other external partners across Europe.